8.3 Very Good Based on 114 reviews
Editor's Pick

"Infinity pools overlook the Caribbean, while jungle paths lead to suites featuring balconies with plunge pools. Golfers access a championship course nearby. Made for quiet relaxation, and not for those expecting high-energy, late-night party scenes."

From US$ 397 US$ 353 per night
Save 11%
Check-in
11 Sept 2026
Check-out
12 Sept 2026
Guests
2 guests

Adults:

2

Children:

0
  • Free cancellation
    on many rooms
  • No booking fees
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Why guests choose Conrad Tulum Riviera Maya

  • Private Beach
    White sand & clear waters
  • 11 Restaurants
    Greek to Mexican cuisine
  • Infinity Pool
    Ocean views & pool bar
  • Full-Service Spa
    Body wraps & massages
  • Kids' Club
    Free activities & playground
  • Eco-Friendly
    Natural sanctuary location

Overview

The 5-star Conrad Tulum Riviera Maya hotel, located approximately a 10-minute drive from Xcacel-Xcacelito, offers an infinity swimming pool and Wi-Fi in public areas. Featuring a private garden, this comfortable hotel boasts a beachfront location to enjoy scenes of nature at the underground Aktun Chen Cave, 2.7 miles away.

The hotel is located in an entertainment area of Tulum, around 15 minutes by car from Aktun Chen Natural Park. Also, the known Akumal Public Beach is about 3 miles from the non-smoking Conrad Tulum Riviera Maya.

Overlooking the garden, the 349 rooms are appointed with climate control, as well as modern facilities such as a flat-screen TV with satellite channels. Guests will make use of hairdryers and dressing gowns in the private bathrooms equipped with a separate toilet and a shower.

A continental breakfast is served each morning at the Conrad Tulum Riviera Maya. You can go to Maratea restaurant for dinner or eat your brunch at Ultramar restaurant. The restaurant serves Greek cuisine. Drinks are available at the poolside bar.

  • Check-in
    from 15:00 until 23:59
  • Check-out
    until 12:00
  • Hotel class
    5 stars
Conrad Tulum Riviera Maya
Our tips

Should you book Conrad Tulum Riviera Maya?

Perfect if you
  • are looking for a family-friendly restaurant like Cafetal serving American and International cuisine.
  • want free use of bicycles to explore the surrounding area during your stay.
Maybe skip if you
  • want to be close to Tulum Archeological Site - it is a 22 km drive from the resort.
Best for
  • a spa offering massages, facials, and body wraps.

Facilities of Conrad Tulum Riviera Maya

Main
  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access
Dining
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
Leisure
  • Infinity pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Sun terrace
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Fitness centre
  • Diving
  • Snorkelling
  • Cycling
  • Billiard tables
  • Yoga class
  • Pool with view
  • Make up services
Conrad Tulum Riviera Maya Guest Services
  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Business centre
  • Meeting/ Banquet facilities
Room Comforts
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room
  • Curtains

Policies

Conrad Tulum Riviera Maya applies these conditions to all bookings.
Check-in / Check-out
Check-in
from 15:00 until 23:59
Check-out
until 12:00
Important info
License number011-025-002793/2026

Frequently asked questions

During your stay at Conrad Tulum Riviera Maya, you can dine at Maratea restaurant which serves Greek dishes.
The cost of a night's stay in Conrad Tulum Riviera Maya is $560.
Aeropuerto de Playa del Carmen is the closest airport and it is situated within 28 miles from Conrad Tulum Riviera Maya.
Popular spots near Conrad Tulum Riviera Maya include Aktun Chen Natural Park, Cenote, ATV's Xtreme, among others.
Payment methods available in Conrad Tulum Riviera Maya include American Express, Visa and Mastercard.
Conrad Tulum Riviera Maya offers free parking, a spa area and an outdoor swimming pool.
Some rooms of Conrad Tulum Riviera Maya welcome guests with the following facilities:
  • a seating area
  • a closet
  • a work desk
  • a laptop-size safe
  • a balcony
  • tea/coffee making equipment
  • ironing facilities
  • smoke detectors
  • a separate toilet
.
Yes, guests of Conrad Tulum Riviera Maya can reach their rooms with an elevator.
Yes, bag storage is available at Conrad Tulum Riviera Maya.
Yes, some of the rooms in Conrad Tulum Riviera Maya include an laptop safe box. Make sure to confirm this information when booking a room.

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Check-in
11 Sept 2026
Check-out
12 Sept 2026
Guests
2 guests

Adults:

2

Children:

0
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